Shipping Information
Welcome to PawPlaza’s Shipping Information page! Here, you’ll find details on our processing times, estimated delivery times by location, and our commitment to ensuring your order reaches you smoothly.
Processing Time
Orders are processed within 2-5 business days. Once processed, you’ll receive a shipping confirmation email with tracking details to monitor your package every step of the way.
Delivery Times by Country
Our delivery estimates are as follows. Please note that these are approximate times and may vary depending on factors such as customs processing and regional delays.
- USA: 7-12 business days
- UK: 5-11 business days
- Canada: 7-11 business days
- Germany: 6-11 business days
- Switzerland: 6-11 business days
- France: 6-11 business days
- Australia: 7-10 business days
- South Korea: 8-16 business days
- New Zealand: 7-11 business days
- Spain: 6-10 business days
- Italy: 7-12 business days
- Netherlands: 6-11 business days
- Belgium: 6-10 business days
Please note: Shipping times may vary slightly during holiday seasons or due to other local factors.
Returns Policy
We offer 14-day free returns to ensure that you’re completely satisfied with your purchase. If you need to return an item, please reach out to our customer support team at support@pawplaza.com to initiate the process. We’ll guide you through each step to make the process hassle-free. For more details click here.
Lost Packages
At PawPlaza, we prioritize your peace of mind. That’s why we guarantee 100% compensation for any lost packages. If your package does not arrive within the estimated timeframe, please contact us as soon as possible so we can begin the claim process.
Additional Information
If you have further questions about your order status, tracking, or our policies, feel free to contact us at support@pawplaza.com. Our team is always here to help ensure that your shopping experience with us is smooth, reliable, and enjoyable.
Thank you for choosing PawPlaza! 🥰🐾